Terms of Service

Last updated: 20 August 2026

These terms govern the use of gulfrankmedia.com and the search marketing services provided by Gulf Rank Media (“we”, “us”, “our”). By engaging us, you (“the client”) agree to these terms.

Where we issue a separate written proposal, statement of work or service agreement, that document governs the specifics of the engagement. These terms cover everything it does not address.

1. Services

We provide search engine optimisation and related digital marketing services, which may include technical SEO, on-page optimisation, local SEO, content production, editorial link building, guest posting and digital PR.

The exact scope of any engagement is set out in the written proposal we issue after a scoping audit. Work outside that scope is quoted separately and only begins once you approve it in writing.

2. What we do not promise

Search engines control their own ranking systems, and those systems change without notice. We are explicit about this because the industry often is not:

• We do not guarantee any specific ranking position, traffic figure, lead volume or revenue outcome.
• Any timeline, forecast, benchmark or example result we share is an estimate based on comparable work, not a commitment.
• We do not control third-party publishers. Where an engagement includes editorial placements, we commit to the outreach work and to the standards of the sites we approach, not to a guaranteed number of published links within a fixed window.
• Search engines may change their algorithms, guidelines or interfaces in ways that affect results achieved earlier.

What we do commit to is the work itself: the deliverables listed in your proposal, carried out to the standard described, with monthly reporting that shows exactly what was done.

3. Fees and payment

• Retainers are billed monthly in advance unless your proposal says otherwise.
• Fees are quoted in UAE Dirhams (AED) and are exclusive of VAT unless stated.
• Invoices are payable within 14 days of issue.
• We may pause work on an account where an invoice remains unpaid more than 14 days past its due date, having given you notice first.
• Third-party costs passed through at our cost — publisher fees, paid tools, stock media — are itemised separately and agreed with you before we commit to them.

4. Term, cancellation and refunds

• Retainers run month to month unless your proposal specifies a minimum term.
• Either side may end the engagement by giving 30 days’ written notice.
• Fees for work already performed are not refundable. Where a month has been paid but work has not yet begun, we refund the unused portion.
• Costs already committed to third parties on your behalf are not refundable.
• On termination we hand over deliverables produced and paid for, and revoke our access to your systems.

5. What we need from you

Search work depends on access and responsiveness. You agree to:

• Provide the access we need — website, analytics, Search Console, Google Business Profile — or make someone available who can act on our recommendations
• Respond to approval requests within a reasonable time, so that timelines hold
• Ensure content and materials you supply are accurate and that you have the right to use them
• Tell us before making significant changes to the site — redesigns, migrations, plugin changes — that could affect the work

Where delays are caused by missing access, unanswered approvals or unannounced site changes, timelines shift accordingly and we are not responsible for the resulting impact.

6. Intellectual property

• Content, reports and deliverables we produce for you become yours once they have been paid for in full.
• Our own methods, templates, internal tools and publisher relationships remain ours.
• You keep ownership of everything you supply to us.
• We may refer to the engagement in general terms in our marketing. We will not name you or publish specific figures without your written permission.

7. Confidentiality

Each side agrees to keep the other’s non-public business information confidential, and to use it only for the purpose of the engagement. This continues after the engagement ends.

8. Editorial and search engine standards

We work within search engine webmaster guidelines. We do not use private blog networks, link farms, automated content spinning or purchased link schemes. If you ask us to do something that we consider a guideline breach, we will decline and explain why.

Placements are earned through outreach to real publications. We will tell you in advance which sites we intend to approach, and you approve them before we write.

9. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded.

Subject to that, our total liability arising from an engagement is limited to the fees you paid us in the three months before the event giving rise to the claim. We are not liable for indirect or consequential loss, including lost profits, lost rankings, or loss of business opportunity.

10. Website use

The content on gulfrankmedia.com is provided for information. It is not professional advice for your specific situation, and we are not liable for decisions taken solely on the basis of it. You may not copy or republish our site content without permission.

11. Governing law

These terms are governed by the laws of the United Arab Emirates. Disputes are subject to the exclusive jurisdiction of the courts of Dubai.

Before any formal proceedings, both sides agree to attempt to resolve the matter in good faith through direct discussion.

12. Changes

We may update these terms. The version in force for an engagement is the one published when that engagement began, unless we agree otherwise in writing. Material changes will be notified to active clients.

13. Contact

Email: sales@gulfrankmedia.com
Phone / WhatsApp: +971 56 661 8642
Location: Dubai, United Arab Emirates